In many organisations today, there has been a clear and welcome shift. We talk more about strengths. We focus on what works. We encourage, recognise, and reinforce. And for good reason. Research from Positive Psychology has shown how powerful positive reinforcement can be — for motivation, engagement, and confidence. For a long time, feedback was too often associated with: criticism, correction, and what wasn’t good enough. So moving towards a more positive approach makes sen

Why leaders often underestimate the power of recognition, focusing on mistakes instead of reinforcing success.