We have never had access to more information, analysis or support for making decisions. AI can summarise a report in seconds, challenge an argument, compare scenarios, prepare a presentation, suggest options and increasingly carry out parts of the work itself. The possibilities are extraordinary, and they will undoubtedly continue to change how organisations operate. I am less convinced, however, that this makes leadership easier. In some ways, it may ask more from us. Leader

Most leaders do not wake up in the morning wanting to micromanage people. In fact, many of the leaders who struggle most with it are often: deeply committed highly responsible quality oriented and genuinely trying to support both their team and their clients well. Sometimes, what is labelled as “micromanagement” starts from something understandable: high standards fear of mistakes pressure from demanding environments or strong client expectations. And in some industries or or

In many organisations today, there has been a clear and welcome shift. We talk more about strengths. We focus on what works. We encourage, recognise, and reinforce. And for good reason. Research from Positive Psychology has shown how powerful positive reinforcement can be — for motivation, engagement, and confidence. For a long time, feedback was too often associated with: criticism, correction, and what wasn’t good enough. So moving towards a more positive approach makes sen

Recently, during an employee satisfaction survey with a client, one result stopped me in my tracks. Only 60% of employees felt they could disconnect from work without fear of judgment during weekends or outside working hours. At first glance, this felt puzzling. Because when we looked closer, many of the right things were already in place: no emails expected over weekends, no last-minute after-hours requests with “tomorrow” deadlines, no messaging tools used outside working h

When change arrives in an organization, the visible shifts tend to take centre stage: new processes, new structures, new systems. What is less visible — and often far more decisive — is what happens to people. Change destabilises. Even when it is necessary, well-intended, or exciting on paper, it disrupts routines, identities, and informal certainties. And when that happens, people do not turn first to strategy decks, project plans, or leadership statements. They turn to thos

Why leaders often underestimate the power of recognition, focusing on mistakes instead of reinforcing success.