Recently, during an employee satisfaction survey with a client, one result stopped me in my tracks. Only 60% of employees felt they could disconnect from work without fear of judgment during weekends or outside working hours. At first glance, this felt puzzling. Because when we looked closer, many of the right things were already in place: no emails expected over weekends, no last-minute after-hours requests with “tomorrow” deadlines, no messaging tools used outside working h

Why leaders often underestimate the power of recognition, focusing on mistakes instead of reinforcing success.